HubSpot Implementation Specialist

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Job Description

We are is seeking an experienced HubSpot Implementation Specialist with 3–5 years of hands-on expertise in HubSpot Sales Hub to lead the implementation and optimization of CRM solutions for our clients. The ideal candidate has a strong technical foundation, understands sales operations, and excels at translating client requirements into scalable, efficient HubSpot solutions. This is a fully remote and full-time position from Costa Rica, in payroll with benefits.

Key Responsibilities

  • HubSpot Implementation & Configuration: Lead full-cycle implementations of HubSpot Sales Hub, including pipeline setup, automation workflows, custom properties, user roles, and deal stages.
  • Sales Process Optimization: Collaborate with clients to map their sales processes and design HubSpot solutions that drive productivity, consistency, and results.
  • CRM Data Migration: Manage and validate data migrations into HubSpot, including field mapping, deduplication, and data integrity checks.
  • Integrations: Set up and troubleshoot integrations with third-party tools such as Salesforce, ERP systems, and marketing platforms using native connectors or middleware tools (e.g., Zapier).
  • Training & Enablement: Deliver client training sessions and documentation to ensure a successful transition and user adoption of HubSpot Sales Hub.
  • Reporting & Dashboards: Build dashboards and custom reports to measure KPIs, pipeline velocity, conversion metrics, and overall sales team performance.
  • Post-Implementation Support & Optimization: Monitor system usage and adoption, proactively recommend improvements, and stay current with HubSpot feature updates.
  • Cross-Functional Collaboration: Partner with client-side stakeholders across marketing, sales, and customer success to ensure alignment with broader go-to-market strategies.

Requirements

  • 3–5 years of hands-on experience with HubSpot Sales Hub implementations.
  • Deep understanding of HubSpot’s Sales Hub capabilities including deal pipelines, sequences, workflows, custom properties, user permissions, and sales automation.
  • Strong experience in CRM data management, migration, and hygiene best practices.
  • Familiarity with integrating HubSpot with tools like Salesforce, Zapier, and other CRMs or ERPs.
  • Strong project management and client communication skills.

Preferred (Nice-to-Have):

  • Experience with other HubSpot Hubs (Marketing Hub, Service Hub, or CMS).
  • HubSpot Certifications (Sales Software, CRM Implementation, or similar).
  • Experience working in a consulting or agency environment.

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