Systems Administrator IV, Applications – Informatica Admin

Job Description

In addition to the responsibilities listed below, this position drives the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing second level escalations as appropriate.                               

Essential Responsibilities

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinatingand assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvementopportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and developweaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Escalates unresolved or critical issues, risks or problems to system engineers.
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Plans and performs complex system configuration.
• Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure.
• Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate.
• Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.
• Supports vendor support activities, as appropriate.
• Participates in and influences change management processes.
• Defines the maintenance, modification, and documentation of complex and advanced applications.
• Supports the development of guidelines to prevent and/or resolve recurring problems.
• Recommends and executes performance tuning and optimization activities    

Minimum Qualifications

• Minimum three (3) years experience in application support.
• Minimum one (1) year in an informal leadership role working with IT or operational teams.
• Bachelor’s degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.                                                                          

Additional Requirements

• 3 years experience of Informatica IDMC, CDI-PC, PowerCenter and PowerExchange administration on Unix/AIX/Linux and Windows server platforms in HA GRID environments, performing software installations, upgrades and code migrations between environments.
• 3 years  experience in converting PowerCenter code to IDMC/IICS with RPA utility or CDI-PC
• Expertise in microsoft azure – DataBricks, ADLS, Synapse, azure VM’s integration with IDMC.
• Hands on experience in different RDBMS like Oracle, SQL server and Teradata, Sybase and different microservices of IDMC like cloud data quality (CDQ), DBMI, File mass ingestion, cloud data governance etc.
• Proficiency with Linux/Unix and ability to write moderately complex shell scripts (using ksh, sh, bash, python etc) to support data integration tasks, database maintenance,  automation and testing. Proficiency and extensive hands-on experience working with core infrastructure technologies such as UNIX, AIX, Linux, Windows,  network, storage and performance management capabilities.
• DevOps experience implementing CI/CD for deploying IDMC assets and automatig routine tasks
• Partnering with interface developers, UNIX, Production Control, Database Services, Web Services, Storage Management, Disaster Recovery and other IT teams as part of ongoing operations as well as related vendor teams.
• Troubleshoot application functionality, data quality, and performance related issues and executing/revising/manipulating UNIX, Linux, and SQL code to respond to different maintenance requests.                                                                                                                                     

Preferred Qualifications

• 3 years experience of Informatica IDMC, CDI-PC, PowerCenter and PowerExchange administration on Unix/AIX/Linux and Windows server platforms in HA GRID environments, performing software installations, upgrades and code migrations between environments.
• 3 years  experience in converting PowerCenter code to IDMC/IICS with RPA utility or CDI-PC
• Expertise in microsoft azure – DataBricks, ADLS, Synapse, azure VM’s integration with IDMC.
• Hands on experience in different RDBMS like Oracle, SQL server and Teradata, Sybase and different microservices of IDMC like cloud data quality (CDQ), DBMI, File mass ingestion, cloud data governance etc.
• Proficiency with Linux/Unix and ability to write moderately complex shell scripts (using ksh, sh, bash, python etc) to support data integration tasks, database maintenance,  automation and testing. Proficiency and extensive hands-on experience working with core infrastructure technologies such as UNIX, AIX, Linux, Windows,  network, storage and performance management capabilities.
• DevOps experience implementing CI/CD for deploying IDMC assets and automatig routine tasks
• Partnering with interface developers, UNIX, Production Control, Database Services, Web Services, Storage Management, Disaster Recovery and other IT teams as part of ongoing operations as well as related vendor teams.
• Troubleshoot application functionality, data quality, and performance related issues and executing/revising/manipulating UNIX, Linux, and SQL code to respond to different maintenance requests.
• Three (3) years experience in the administration and custom configuration of large off-the-shelf applications or software packages.
• Four (4) years system administration experience.
• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Three (3) years experience working in a large matrixed organization.
• Two (2) years experience working with IT vendors.
• Four (4) years experience writing documentation or standard operating procedures related to system administration.
• Three (3) years experience in mainframe administration.                                                                        

Benefits             

• Transportation.
• Life insurance.
• Medical insurance.
• Solidarity association.
• Growth plans.
• Additional days off 

K4- KP000042