Senior AWS Cloud Support Specialist L3

Advance English B2+/C1, AWS, Cloud, Full Remote, Technology
Latam
July 23, 2024
Full Time
Urgent

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Job Description

Full-Time, Long-Term Contractor with our direct client, a technology company specializing in cloud solutions.

Main Responsibilities:

  • Lead the implementation of development, staging, and production environments on AWS.
  • Resolve the most complex technical issues related to AWS cloud infrastructure, serving as an escalation point for L1 and L2 support.
  • Design and implement advanced serverless architecture and services on AWS such as Lambda, Fargate, EBS, Glue, etc.
  • Utilize and optimize Infrastructure as Code (IaC) tools like Terraform, Ansible, and CloudFormation.
  • Oversee the management and troubleshooting of Windows and Linux machines, Kubernetes, Git, etc.
  • Manage and optimize servers, networks, containers, storage, and database services on AWS.
  • Perform in-depth performance monitoring and optimization of AWS resources.
  • Ensure robust security measures and compliance for AWS cloud infrastructure, including firewalls, security groups, and access controls.
  • Develop and implement comprehensive backup and disaster recovery (DR) strategies.
  • Conduct root cause analysis for complex incidents and implement permanent resolutions.
  • Create, review, and maintain detailed documentation for AWS infrastructure, processes, and procedures.
  • Develop and maintain automation scripts and tools to enhance operational efficiency.
  • Lead and manage large-scale cloud projects with end-to-end execution.
  • Provide mentorship and guidance to L1 and L2 support teams.
  • Implement and manage AWS messaging, streaming, and queuing services (MSK, Kinesis, SQS, SNS, MQ).
  • Collaborate with cross-functional teams and stakeholders to drive cloud initiatives and ensure seamless integration.

Requirements:

  • Advanced English proficiency.
  • 6+ years of experience in providing senior-level support and expertise for the design, deployment, and maintenance of AWS cloud solutions.
  • Extensive experience with AWS services such as CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc.
  • Strong understanding of networking, serverless architecture, and cloud-native application design.
  • In-depth knowledge of database concepts including data warehouses, data lakes, and ETL jobs.
  • Proven track record of leading complex cloud projects and initiatives.
  • AWS Certified Solutions Architect Professional.
  • Flexible to work in US business hours shift.

Desirable Skills:

  • Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, and CloudFormation.
  • Knowledge of AWS serverless services such as Lambda, Fargate, EBS, Glue, etc.
  • Experience managing and troubleshooting Windows and Linux machines, Kubernetes, and Git.
  • Familiarity with AWS messaging, streaming, and queuing services (MSK, Kinesis, SQS, SNS, MQ).

Benefits:

  • Opportunity to work with a leading technology company specializing in cloud solutions.
  • Long-term, stable employment.
  • Work in a dynamic and collaborative environment.
  • Continuous learning and professional growth opportunities.
  • Competitive compensation package.

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