Sr. IT Engineer Applications
Job Description
This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed.
Essential Responsibilities
Core Responsibilies:
- Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
Key Responsibilities:
- As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS and Agile practices in support of the design, develop, and deliver resilient, secure, multi- channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
- Provides insight into recommendations for technical solutions that meet design and functional needs for supportability.
- Leads systems’ incident support and troubleshooting for complex and non- complex issues.
- Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.
- Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders.
- Reviews and validates technical specifications and documentation.
- Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions.
- Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
- Provides implementation and post- implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged- based systems and applications.
- Reviews and makes changes to technical specifications and documentation.
- Writes technical specifications and documentation.
- Builds partnerships with IT teams and vendors to ensure supportability with the understanding of architectural standards, design patterns, and technical specifications.
- Leads, mentors, and trains other technical resources to develop skills in support of applications in production
- Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls.
Minimum Qualifications
- Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).
- Minimum three (3) years experience in support of complex application solutions, availability and performance mangement.
- Minimum one (1) year in a technical leadership role with or without direct reports.
- Bachelor’s degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software operational support. ”
Additional Requirements
- IT Operational experience in use of tools as Dynatrace and Splunk (must), Bluetriangle or any similar monitoring tool.
Preferred Qualifications
- Two (2) year of support experience with Amazon WebServices
- Two (2) year of support experience with Amazon Kubernetes Services
- Two (2) year of development experience on Microsoft Azure
- One (1) year of support experience Node.js
- One (1) year of development experience using DevOps
- One (1) year of development experience with Git
- One (1) year of development experience with Jenkins
- Three (3) year of development experience with Linux
- One (1) year of support experience with Oracle
- One (1) year of support experience with responsive UI (HTML 5, CSS3, etc.)
- Two (2) year of experience using Splunk
- Two (2) year of experience using Dynatrace
- One (1) year of experience using BlueTriangle
- Two (2) years of experience with engineering tools such as bug tracking and source code control systems.
- Two (2) years of experience working in a large matrixed organization.
- One (1) year experience working with IT vendors.
- Three (3) years of experience working with an IT Infrastructure Library (ITIL) framework.
- Two (2) years of experience writing technical documentation in a software development environment.
- Two (2) years of experience working with web services.
- One (1) year of experience creating complex incident analysis and availability reports”
Benefits
- Transportation.
- Life insurance.
- Medical insurance.
- Solidarity association.
- Growth plans.
- Additional days off.
