EA Communications & Portal Lead

Job Description

This individual contributor is primarily responsible for developing strategic communication plans, executive facing materials (e.g, PowerPoint, Word, articles, newsletter), and ensuring successful implementation of communication efforts for Enterprise Architecture.  Responsible for EA Portal operations and comunications strategy, including driving EA’s partner engagement.                                   

Essential Responsibilities                                          

• Coodinates EA newsletter and EA portal story publication. Edits stories and ensures high qualtiy professional message.                                                                       
• Acts as product owner for EA Portal, taking requirements from EA team, documenting stories and prioritizing for Sharepoint development resources. Makes small updates to the EA Portal.  
• Works with EA Architects to edit executive-facing materials (e.g., PowerPoint deck, Word narratives, articles) and ensure high quality, persuasive message is delivered.                                          
• Builds and maintains high quality executive-facing document templates to reduce effort for Architects to draft high quality deliverables.                                                                  
• Works with EA Architects to simplify complex topics into concise and impactful statements with a strong command of the English language                                                                      
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.                                                                   
• Ensures successful implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.                                                                     
• Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.  
• Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.                                                                          
• Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.                                       
• Develops strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; coordinating project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; and providing strategic support on a variety of organizational initiatives.                                                                                                                                  

Minimum Qualifications                                                                                                                                                     

• Bachelor’s degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum five (5) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience of 3 years in a directly related field may be substituted for the degree requirement for a total of 8 years.                                                   
• Two (2) years professional experience in the development of digital or multi-media content.              
• Two (2) years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)                                                         
• Two (2) years of experience partnering with stakeholders in Fortune 500 or equivalent.                        
• Two (2) years experience in technical writing and communication                                                                                                         

Additional Requirements                                                                        

• Must have a strong command of the English language for high impact, executive-facing written copy. Good understanding of technology concepts and keeps up with the latest technology trends ncessary to work with EA’s highly technical content.                                                                                          

Preferred Qualifications                                                                                                                                      

• Minimum one (1) year experience in a leadership role with or without direct reports.                             
• Three (3) years professional experience in community management and the development of social media content.                                                 
• Two (2) years experience establishing and documenting standards, guidelines, and best practices.  
• Two (2) years experience with process improvement, process flow charting, and RPA                             
• Master’s degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field.                                                
• Two (2) years experience establishing and documenting strategies, standards, guidelines, and best practices.   

Benefits

• Transportation.
• Life insurance.
• Medical insurance.
• Solidarity association.
• Growth plans.
• Additional days off.