Efrain Ramirez Castro

About Candidate

Location

Education

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Computer Science Engineer 2017
Universidad Central (UC)

Bachelor Degree

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Network Specialist and Telematics Technician degree 2008
Instituto Nacional de Aprendizaje (INA)

Degree conformed by: 1. Structured Cabling, Wiring Specialist. 2. Network Administrator. 3. Operating Systems Specialist. 4. Data Center Administrator.

Work & Experience

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Site Reliability Engineer (SRE) 2024-09 - Present
IBM

• Monitor, configure, maintain, troubleshoot, support physical and virtual servers in production, development and test environments. • Partner with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity in the IBM Cloud.

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Senior Lead Systems Administrator 2021-09 - 2024-08
Kyndryl

• Design, deliver and maintain schemes on virtual servers (Backup (Commvault), Network and SAN) on VMware environments. • Experienced in a variety of Integration and Automation tasks using Ansible and Shell scripts (OS patching, High Availability upgrades and reduce number of incidents).

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Senior Lead Systems Administrator 2020-09 - 2021-09
IBM

• Developed Unix/Linux shell scripts, to automate several SysAdmin tasks, performance monitoring, installation and maintenance procedures (Veritas Cluster and Storage, Netbackup). • Supporting Large customer environment and lead implementations (Migrating servers to Azure Cloud.)

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Lead Technical Project Manager 2015-11 - 2017-04
DXC Technology

2018-05 – 2020-09 Technical Lead Project Manager • Lead technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. • Work with business units to scale and design systems that are highly available and resilient. Storage (EMC and HPE), Windows Server (2012-19) and Linux (RHEL, Suse and CentOS) 2017-09 – 2018-05 Technical Project Manager • Provide implementation and support services to clients on Hyper-V and VMware. • Working in conjunction with Vendors and multidisciplinary teams to diagnose and resolve multiple network, hardware and storage problems in Windows and Linux environments.

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Technical Project Manager 2015-11 - 2017-04
Hewlett Packard Enterprise

2016-03 – 2017-04 Technical Project Manager • Experience designing, deploying, securing, administering, and supporting servers. • Provide integration with Database, network and storage devices, SAN switch and tape libraries. 2015-11 – 2016-04 Senior Systems Administrator • Installation, decommission and break and fix engineer for virtual and physical servers (RHEL, Suse and CentOS). • Taking care of high severity tickets, handled it correctly, following available processes and providing real technical approach to define root cause (ITIL).

Awards

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