Application Environment Engineer (Revenue Cycle)

Job Description

The Application Environment Engineer (Revenue Cycle) is responsible for supporting and maintaining the applications environments for Revenue Cycle applications, including Optum Assurance, Optum Claims Manager, 3M 360 Encompass, and custom-built platforms. This role involves engaging with stakeholders to gather requirements, overseeing claims jobs execution and claims scrubbing processes, managing claims and remits files, updating technical documentation, and performing maintenance duties such as security patching, software upgrades, and troubleshooting complex issues.

Main Responsibilities
• Perform system administration on Windows platforms, including application installations, configurations, and troubleshooting in production and non-production environments.
• Oversee healthcare claims jobs and claims scrubbing processes to ensure smooth operation; modify job schedules when needed.
• Create, maintain, and execute scripts to split and route healthcare claims and remits files (835/837/277) to downstream systems.
• Reconcile claims and remits files (835/837/277) issues at the server layer.
• Triage and troubleshoot Revenue Cycle applications and infrastructure/environment issues.
• Support application upgrades, vulnerability patching, and other infrastructure maintenance activities.
• Create and maintain technical documentation and Standard Operating Procedures (SOP).
• Provide after-business hours support for releases as required.

Requirements
• Bachelor’s degree in Computer Science, CIS, or related field and at least three (3) years of experience in software development or related fields. In lieu of a degree, six (6) years of equivalent work experience is required.
• 2+ years of experience supporting Windows-based applications, including installations, configurations, upgrades, integration setup, and day-to-day troubleshooting.
• 1+ years of experience supporting Revenue Cycle applications (e.g., Change HealthCare Assurance, Optum Claims Manager, 3M 360 Encompass, or similar).
• Proficiency in scripting languages such as Python, PowerShell, or Perl.
• Working knowledge of SQL querying.

Desirable Skills
• Experience with DevOps tools such as Jenkins and Ansible for process automation.
• Experience working with JIRA.
• Understanding of healthcare claims and remits files (835/837/277) workflow and processes.
• Familiarity with ITIL processes and best practices.

Benefits
• Transportation.
• Life insurance.
• Medical insurance.
• Solidarity association.
• Growth plans.
• Additional days off.