AWS Cloud Support Specialist L2

Advance English B2+/C1, AWS, Cloud, Full Remote, Technology
Latam
July 23, 2024
Full Time
Urgent

Apply for this job

Email *
Full Name *
CV Attachment *
Browse

Upload file .pdf, .doc, .docx

Job Description

Full-Time, Long-Term Contractor with our direct client, a technology company specializing in cloud solutions.

Main Responsibilities:

  • Provide level 2 support to build, design, deploy, and maintain cloud solutions on AWS.
  • Implement, deploy, and maintain development, staging, and production environments on AWS.
  • Troubleshoot and resolve complex issues related to cloud instances that level 1 support cannot resolve.
  • Continuously monitor and optimize the performance of cloud instances.
  • Configure and deploy cloud instances to meet specified requirements.
  • Manage security measures for cloud instances, including firewalls, security groups, and access controls.
  • Ensure backup procedures are correctly implemented and that disaster recovery plans are in place and tested regularly.
  • Apply patches and updates to cloud instances to ensure security and compliance.
  • Perform root cause analysis and implement permanent fixes for incidents escalated from level 1 support.
  • Create and maintain documentation for cloud instance configurations, issues, and resolutions.
  • Develop and maintain scripts and automation tools to streamline operations.
  • Work closely with other IT teams and stakeholders to ensure seamless support and integration of cloud instances.
  • Utilize Infrastructure as Code (IaC) tools like Terraform, Ansible, and CloudFormation.
  • Work with serverless architecture and services on AWS such as Lambda, Fargate, EBS, Glue, etc.
  • Manage and troubleshoot Windows and Linux machines, Kubernetes, Git, etc.
  • Set up and manage AWS messaging, streaming, and queuing services (MSK, Kinesis, SQS, SNS, MQ).

Requirements:

  • Advanced English proficiency.
  • 3+ years of experience in providing level 2 support to build, design, deploy, and maintain cloud solutions on AWS.
  • Extensive experience with AWS services such as CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc.
  • Strong understanding of serverless architecture and networking concepts.
  • Knowledge of database concepts including data warehouses, data lakes, and ETL jobs.
  • Flexible to work in US business hours shift.

Desirable Skills:

  • Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, and CloudFormation.
  • Knowledge of AWS serverless services such as Lambda, Fargate, EBS, Glue, etc.
  • Experience managing and troubleshooting Windows and Linux machines, Kubernetes, and Git.
  • Familiarity with AWS messaging, streaming, and queuing services (MSK, Kinesis, SQS, SNS, MQ).

Benefits:

  • Opportunity to work with a leading technology company specializing in cloud solutions.
  • Long-term, stable employment.
  • Work in a dynamic and collaborative environment.
  • Continuous learning and professional growth opportunities.
  • Competitive compensation package.

Related Jobs