Job Description
Manages multiple large-scale projects from initiation to close-out. Leads the work of large project teams by monitoring internal and/or external resources and leading others in requesting and coordinating those resources. Proactively monitors, identifies, and mitigates risks, issues, and trigger events within and across projects. Ensures the alignment, buy-in, engagement, and support of project stakeholders. Reviews vendor performance levels, ensures service level agreements are met, and participates in contract negotiations with vendors.
Essential Responsibilities
- Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. , Manages multiple large-scale projects with responsibility and accountability for project outcomes from initiation to close-out. Develops, analyzes, and manages complex project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages and monitors the project financials of multiple large projects. Monitors overall project performance (e.g., on time, on budget, within scope, and with quality) against plan, ensuring measurement of business benefits and outcomes, and makes adjustments as needed. Leads project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Drives allocation of resources, establishes schedules, and task assignments to ensure established project management practices are in place.
- Leads the work of large project teams by monitoring internal and external resources. Leads others in requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project demands. Communicates a clear vision of project goals and objectives to the team. Delivers performance feedback to team members’ supervisors.
- Proactively monitors, identifies, and mitigates project risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
- Monitors adherence of project activities to policies and procedures by ensuring project plans and team members follow KP, departmental, and/or business line policies and procedures.
- Ensures the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, senior management, and business leaders; and clarifying accountability and authority across stakeholders. Identifies and works closely with key stakeholders based on their level of influence and decision making and ensures all appropriate stakeholders are represented and included. Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to various senior audiences.
- Reviews vendor performance levels and ensures service level agreements are met. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Participates in contract negotiations with vendors and reviews project invoices submitted by vendors for accuracy. , Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
Minimum Qualifications
- Minimum three (3) years experience in a leader role with or without direct reports.
- Minimum three (3) years experience implementing large, complex projects in a corporate, non-profit, or government environment.
- Bachelor’s degree from an accredited college or university and minimum eight (8) years experience in project management or a directly related field OR Minimum eleven (11) years experience in project management or a directly related field.
Additional Requirements
- Extensive Experience: project management experience, with a proven track record of managing large and complex projects.
- Leadership Skills: Exceptional leadership and team management skills, with the ability to inspire and guide diverse project teams.
- Strategic Thinking: Strong strategic thinking and planning abilities, with a focus on aligning projects with business objectives.
- Communication Skills: Superior communication and interpersonal skills, capable of effectively interacting with senior executives and stakeholders.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
- Financial Acumen: Solid understanding of budgeting, financial management, and cost control.
- Risk Management: Expertise in risk identification, mitigation, and crisis management.
Preferred Qualifications
- Four (4) years experience in business analysis.
- Two (2) years experience managing operational or project budgets.
- Three (3) years experience working with advanced Excel functions including, formulas, pivot tables, vlookup, etc.
- Three (3) years data analytics experience.
- Three (3) years experience delivering presentations to senior management.
- Three (3) years experience deliverying training programs.
- Three (3) years experience working for a Program Management Office (PMO).
- Three (3) years inter-regional project management experience.
- Three (3) years experience managing vendor contracts and relationships.
- Three (3) years experience developing and validating business cases, including identifying value of investment projects.
- Three (3) years experience working with advanced project management software and tools (e.g., Microsoft Project, Primavera, Jira, Smartsheet).
- Three (3) years experience working with collaboration software (e.g., Sharepoint, MS Teams, etc.).
- Master’s degree from an accredited college or university.
- Project Management Professional (PMP) or equivalent project/program management certification.
- Completion of a project management educational training or certification program.
- Lean/Six Sigma certification.
- Other performance improvement certification (e.g., TQM, BPM, etc.).
- Additional certification (e.g., PMP, Lean Six Sigma, SCRUM) is a plus.
Benefits
- Transportation.
- Life insurance.
- Medical insurance.
- Solidarity association.
- Growth plans.
- Additional days off.