Sr IT Engineer Applications – Learning Mgt SME

Job Description

The KP Learn SR IT Engineer Application resource will be responsible for the technical aspects of the Cornerstone/Saba Learning Management System (LMS) within the organization. This includes system administration, user support, and collaboration with cross-functional teams to ensure the LMS meets the learning and development needs of the organization.                                                                        

Essential Responsibilities

• Primary job duties this position is responsible for achieving are listed in order of importance.”     
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.                                 
• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.                                        
• Provides insight into recommendations for technical solutions that meet design and functional needs.            
• Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team                                                                        
• Leads systems’ incident support and troubleshooting for complex and non-complex issues.  
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.                                                            
• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit              
• Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs.                                                                   
• Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.                                                            
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.            
• Reviews and makes changes to technical specifications and documentation.                                        
• Writes technical specifications and documentation.                                                                      
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.                                                                    
• Assists with project estimation throughout the PLC.                                                                     
• Develops and maintains specialist knowledge of application designs, integrations and customizations to ensure sustainability and scalability of solutions deployed/modified                         

Minimum Qualifications                                                                          

• Bachelor’s degree in Computer Science, CIS, or related field and five (5) years of experience in Technology development/engineering                                                                     
• Three (3) years of IT experience developing and implementing business systems within an organization.  
• Two (2) years experience with LMS (Learning Management Systems).                                                    
• Three (3) years of IT experience developing and administering reporting platforms: Tableau or PowerBI        
• Three (3) years of experience advanced customer facing troubleshooting.                                             
• Strong communication skills and results-driven approach on engagements                                           
• Three (3) years of IT experience developing SQL code and administering SQL databases. Oracle, Microsoft SQL Server.                                                            
• Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).                                                                        

Preferred Qualifications

• For each role – a defined number of the following preferred qualifications may apply years of job experience, education or degree, license, certification, registration or designation, knowledge, skills and abilities.”                                                                    
• Preferred qualifications are not considered mandatory required skills. If a skill is required, please list it under minimum and basic qualifications.                                                               
• Three (3) years of IT experience developing and administering SharePoint.                                           
• Two (2) years experience in test-driven application development.                                                            
• Certifications in Learning Management Systems (Cornerstone or equivalent) –  preferrable         
• Three (3) years of experience in systems analysis.             

Benefits

•     Transportation.
•     Life insurance.
•     Medical insurance.
•     Solidarity association.
•     Growth plans.
• Additional days off.