System Administrator II, Applications – BI Platform Technician

Job Description

In addition to the responsibilities listed below, this position participates in the incident and problem management process by resolving issues through troubleshooting and root cause analysis.                                                      

Essential Responsibilities

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; upporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Collaborate with team members (business analysts, software engineers, database engineers and managers) with diverse and varied technical skills sets to design and deliver Power BI & Tableau services relating to the following areas: Platform Management, Onboarding & Consulting, & User Community.
• Assist existing and onboarding tenants with Power BI in alignment with designated practices around design, develop, and deployment practices in support of maintaining and tuning Power BI report solutions.
• Serve as a Business Intelligence technical subject matter expert (SME) in basic Power BI & Tableau concepts.
• Working daily within a dynamic multidisciplinary analytics team environment, taking direction from technical leaders, IT partners, and business partners.
• Naturally curious and interested in growing their own knowledge set, self-motivated and quick to learn and apply knowledge with the KP analytics ecosystem.
• Ability to champion and manage new initiatives to completion to improve and streamline operations processes and maximize systems efficiency.    

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field or minimum Two (2) years working in IT or operations.
• Experience in Power BI or Tableau.
• Power BI desktop or Tableau creator knowledge.
• Developing, publishing and scheduling Power BI or Tableau reports
• Familiarity with the Microsoft PowerApps suite.
• Competence with common office communication tools (Microsoft suite, Teams, Visio).
• Competence with Microsoft CoPilot products
• Excellent communication skills both written and verbal                                                        

Additional Requirements

• This role will be directly customer facing and customer service skills to assist BI tenants with varying levels of technical acumen are essential                                      

Preferred Qualifications

• Knowledge of the master systems of record for data analytics
• Bachelor’s Degree in Computer Science, Information Systems, Mathematics
• Knowledge of advanced data modeling techniques; predictive modeling, link analysis, graphical analysis, supervised and unsupervised models
• Excellent analytical and problem-solving skills & effective written and oral communications skills.
• Sound planning and organizational skills with a strong attention to detail
• Experience writing SQL used in report customizations
• Experience with complex data sets                                                                                          

Benefits             

• Transportation.
• Life insurance.
• Medical insurance.
• Solidarity association.
• Growth plans.
• Additional days off 

K2- KP000044